Our Life CBD Terms & and Conditions
This is a Terms of Service Agreement between you, the Site user, and www.ourlifecbd.com Welcome towww.ourlifecbd.com. The www.ourlifecbd.comwebsite is comprised of various web pages operated by SDS Enterprises LLC DBA Our Life CBD www.ourlifecbd.com
is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of www.ourlifecbd.com constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference. www.ourlifecbd.comis an E-commerce Site
Cancellation / Refund Policy
Our Life CBD offers full refunds for any products purchased within the last 30 days. Any refund
requests made after 30 days of purchase will not qualify for a refund. Please contact us at
[email protected] with any questions. Links to Third Party Sites & amp; Services www.ourlifecbd.commay contain links to other websites. The Linked Sites are not
under the control of Our Life CBD and Our Life CBD is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Our Life CBD is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Our Life CBD of the site or any association with its operators. Certain services made available via www.ourlifecbd.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.ourlifecbd.com domain, you hereby acknowledge and consent that Our Life CBD may share such information and data with any third party with whom Our Life CBD has a contractual relationship to provide the requested product, service or functionality on behalf of www.BUSINESS URL.co users and customers. No Unlawful or Prohibited Use // IP
You are granted a non-exclusive, non-transferable, revocable license to access and use www.ourlifecbd.com strictly in accordance with these terms of service. As a condition of your use of the Site, you warrant to Our Life CBD that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other parties use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the
compilation thereof, and any software used on the Site, is the property of Our Life CBD or its
suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Our Life CBD content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Our Life CBD and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Our Life CBD or our licensors except as expressly authorized by these Terms.
Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group, you agree to use the Communication Services only to post, send and receive messages and material that are
proper and related to the particular Communication Service and you represent and warrant to Our Life CBD that you own the messages and materials that you post, send and receive.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the
operation of anothers computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any
applicable laws or regulations. Our Life CBD has no obligation to monitor the Communication Services. However, Our Life CBD reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Our Life CBD reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever. Our Life CBD reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Our Life CBD’s sole discretion. Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Our Life CBD does not control or endorse the content, messages or information found in any Communication Service and, therefore, Our Life CBD specifically disclaims
any liability regarding the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Our Life CBD spokespersons, and their views do not necessarily reflect those of Our Life CBD.
Materials uploaded to a Communication Service may be subject to posted limitations on usage,
reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials. Materials provided to www.ourlifecbd.com or posted on any Our Life CBD web page Our Life CBD does not claim ownership of the materials you provide to www.ourlifecbd.com (including feedback and suggestions) or post, upload, input or submit to any Our Life CBD Site or our associated services. However, by posting, uploading, inputting,
providing or submitting your Submission you are granting Our Life CBD, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission. No compensation will be paid with respect to the use of your Submission, as provided herein. Our Life CBD is under no obligation to post or use any Submission you may provide and may remove any
Submission at any time in Our Life CBD’s sole discretion. By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions. Third-Party Accounts. You will be able to connect your Our Life CBD account to third-party accounts. By connecting your Our Life CBD account to your third-party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third-party sites). If you do not want information about you to be shared in this manner, do not use this feature. International Users the Service is controlled, operated, and administered by Our Life CBD from our offices within the USA for USA residents. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use Our Life CBD Content accessed through www.ourlifecbd.com in any country or in any manner prohibited by any applicable laws, restrictions, or regulations. Indemnification You agree to indemnify, defend and hold harmless Our Life CBD, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Our Life CBD reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Our Life CBD in asserting any available defenses. Arbitration In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other comfort, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrators award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney fees. The parties agree to arbitrate all disputes and claims in regard to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions. Class Action Waiver Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Employer agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.
Changes to Terms Our Life CBD reserves the right, in its sole discretion, to change the Terms under which www.ourlifecbd.com is offered. The most current version of the Terms will supersede all previous versions. Our Life CBD encourages you to periodically review the Terms to stay informed of our updates.
Our Life CBD welcomes your questions or comments regarding the Terms of Service:
5682 Spa Drive
Huntington Beach CA 92647
Effective as of August 15, 2023
Shipping & Returns
RISK-FREE GUARANTEE* (New Customers):
As part of Our Life CBD’s Risk-Free Guarantee, we’re happy to offer our new customers a 30-day
Simply place your order. Your 30-day Risk-Free guarantee begins from the day your order is delivered. Receive all the support you need from our Customer Service Team. We’re here to help!
If you are not satisfied with any of these products for any reason just reach out to our Customer Service Team and we’ll get your return started.
Simple Terms & Conditions
– *Limited to first-time customers.
– Limited to one refund per product. If multiple products were ordered, remaining products must be returned unopened for full refund.
– Any abuse of this offer, as determined by Our Life CBD, may result in the rescission of the risk-free trial.
GENERAL RETURNS POLICY (ALL Customers):
You may return new, unused, and unopened products (exclusions may apply) within 30 days of delivery for a full refund excluding the shipping fee. However, we will pay the return shipping costs if the return is a result of our error (i.e., if you received an incorrect or defective item).
If you receive a damaged item, the issue must be reported to customer service within 48 hours of delivery to receive a replacement item. We only replace items if they are defective or damaged and exchanges are only for exact items purchased unless the item is no longer available.
To return a product, you must Contact Us and submit a return merchandise authorization (RMA) request. If the item is damaged or defective, we may request for you to email us pictures of damaged or defective merchandise prior to issuing an RMA number. For returns on promotional items, all items included in the promotion (free gift, etc.) need to be returned. When a promotional item included in the original
transaction is not returned, the value of the promotional item will be deducted from the refund amount (excluding shipping charges). You will be responsible for shipping charges to us for non-defective returns. Shipping charges are non-refundable.
Free shipping on orders over $75* or on all “Subscribe and Save” orders within the continental US. *Determined after applying discount/promos
Customers have the option to select UPS Ground or UPS 2-day at an additional charge on any order. In most cases, orders will be shipped within 1-3 days of order processing.
Note: Shipping times may vary and/or be delayed due to unforeseen circumstances outside of our control. Our Customer Service Team is here to help should you have any concerns or experience any delays in receiving your package! Please email [email protected]
HOW TO REQUEST A RETURN/EXCHANGE/REFUND:
Reach out via the Contact Us page to verify that your item is available for return before taking any other steps. A member of our team will get back to you with details on how to take the next step. Repackage the item including all original parts, packing materials, instructions, etc. Within reason, this means that everything must be returned exactly as it was sent to you. Poor repackaging or the return of merchandise damaged after receipt could result in refusal of your return and loss of any refund or replacement item. Items for return must be unused and undamaged to qualify for the refund (exclusions apply, i.e., Risk Free Guarantee). Do not send items back in a regular envelope, this is not sufficient packaging and can cause items to be lost in the mail or damaged in transit. Padded envelopes or boxes are required and are provided free of charge by USPS if sending Flat Rate Priority Mail. Include a copy of the original Packing List in the package and indicate whether you would like to be refunded for the item or if you prefer to have a replacement sent out. If the original Packing List is lost, please include a note with your Order # and reason for the return. For defective returns, you may be issued a pre-paid return label if we consider the return to be necessary. For non-defective returns, you will need to send the package back to the address which will be emailed to you by our agent. If you are to receive a refund, it will be issued when the returned item has been received in satisfactory condition. Refunds will be processed within 3 to 5 business days of receiving the items and will be applied directly to the payment method that was used to make the purchase.
**Please be advised that usually refunds can take up to 5-10 business days to completely process after the refund has been initiated. In most cases, refunds will be issued to the original form of payment for the corresponding order. If payment method is no longer active, please reach out to our customer support
team for further assistance.